On Friday an app called Fakespot was removed by Apple from App Store as per Amazon’s request.
Apple accepted and removed an app called Fakespot from App Store on Amazon’s request. Fakespot is an app that spots fake or bot generated reviews on shopping apps like Amazon.
On June 8 Amazon filed a complaint with Apple for the removal of the app Fakespot stating that it displays Amazon’s website on it’s app which is a breach of Apple’s rules. The rules concerned state that apps displaying third party content must have permission from the concerned third party itself.
According to Amazon Fakespot created a security risk with the way it put code into Amazon’s website to display its ratings and it also misleads the customers.
An Amazon spokesperson told the Verge, “The app in question provides customers with misleading information about our sellers and their products, harms our sellers’ businesses and creates potential security risks. We appreciate Apple’s review of this app against its Appstore guidelines.”
Saoud Khalifah CEO of Fakespot denied the claims made by Amazon regarding the security risks in an interview with the Verge. He added, “Amazon is willing to bully little companies like ours that showcase the cracks in their company.” He said Fakespot had 150,000 downloads when Apple removed it.
The takedown notice was sudden and unexpected Saoud told CNBC and he said Fakespot has been given little chance to fight back by Apple since Amazon initiated proceedings on June 8 against it. “Imagine going to a tenant and saying you have to take all your stuff, you have to leave right now. That’s how I feel right now,” he said.
These claims have been disputed by Apple stating that it gave Fakespot “ample time” to resolve the issues with Amazon. Khalifah while talking to the Verge said that between June 8 and Friday, the process consisted of Fakespot and Amazon arguing against each other and no guidance from Apple whatsoever. He told the Verge that he is shocked that Apple took sides with Amazon without any proof.
Fakespot remains on the Google Play Store for Android users, where it has more than 50,000 downloads.
Amazon is facing an investigation in the UK over fake reviews and it issued a statement in June saying social media companies need to do more to stop the sale of fake reviews on their platforms.